A: Buy two products that are participating in the buy two get one free promotion, and the free gift will be automatically added to your shopping cart.

A: No, the size of the free litter box is predetermined by us. The gifted product will automatically be added to your shopping cart where you can view it.

A: According to our return policy, refunds for promotional products are only applicable in cases of product quality issues or damage during shipping. Please contact customer service via email for specific details.

A: According to our promotion rules, the "Buy two, get one free" offer can only be triggered once per order. If you wish to utilize the "Buy two, get one free" offer multiple times, you will need to place separate orders.

A: Typically, we will process your order within one business day after you place it, and you should receive your package within 3-5 business days.