A: Simply add any two litter boxes from the promotional collection to your cart. A pop-up notification will appear, prompting you that you're eligible for a free litter box. Click "Add to Cart" on the pop-up, and the free litter box will be added to your shopping cart.

A: No, the size of the free litter box is predetermined by us. Currently, the free litter box model and size is Medium (19.7x13.8x5.9in) with a Pink Bow Print.

A: According to our return policy, refunds for promotional products are only applicable in cases of product quality issues or damage during shipping. Please contact customer service via email for specific details.

A: According to our promotion rules, the "Buy two, get one free" offer can only be triggered once per order. If you wish to utilize the "Buy two, get one free" offer multiple times, you will need to place separate orders.

A: Typically, we will process your order within one business day after you place it, and you should receive your package within 3-5 business days.