They sent me the 28x20 box which is not the one I ordered - made me pay full price shipping and after receiving the unit they have not refunded my payment.
Hi,
First, we shipped the product according to your order and explained the sizing issue. If you purchase an XL litter box instead, the shipping cost will be deducted from your new order. Otherwise, you will be responsible for return shipping. Secondly, we've informed you that we will refund you as soon as the warehouse has inspected and restocked the product. We need the warehouse to provide us with feedback on the quantity received and the product's condition.
best
I love your litter boxes. The imitations are no where near as good! I tried one and found that you get what you pay for!
It immediately cut down on odor. Large enough for big cats with high sides to prevent "litter kick out".
Game changer. So much easier and cleaner than plastic box. We will never go back.
I bought only 1to try out and it has exceeded my expectations. Ordering a second one..The walls are high. That's mainly what I was looking for. The stainless steel makes it sooo much easier to clean when we change the liter completely. Love it
It fit perfectly in my cabinet style litter box hidden furniture. Scoops easy, less odor, wicked easier to clean and stay clean longer.
I love it. My cat Baby loves it. It’s good quality and a great size.
Perfect size for a multicat home. As advertised, using the steel litter boxes truly cuts down litter box odor by at least 80-90%. easy to clean as well. Easy to maintain. Im considering ordering another one
Wanted to see how my cats liked the new box...it has been great! Well made, easy to clean. I love it!
the perfect solution for our 2 cat apartment. The high sides cut down on tracking, and the stainless has eliminated the plastic seams that trapped litter and smell. Great product!
Good quality and size for larger cats. I was so impressed with the first order, I go more. We also use them for traveling. No issue transitioning the cats from the large plastic bins we used to use. These are much more attractive and easier to clean. I highly recommend them.
The only thing that would make them better is if they came with a lid. We cover the boxes left at home when we are traveling with the cats.
Very well made, and I like the cleanliness properties. The high sides are great to reduce the litter scattering.
I was thinking this might be too heavy, or the kitties would pee-pee out the entrance :) Lucky for me, they have yet to do that. It's a nice new addition, and I would recommend this.
Best litter boxes I've ever had.
The best litter box ever! The stainless steel design and fabrication are high quality. The high sides prevent litter from getting out of the box, and the lower entry is great for cat ingress and egress. The handles make it easy to move. I highly recommend!
Love this stainless steel litter pan. Kitty adapted to it just fine! Am glad to get rid of the scratched and stained plastic one that never seemed completely clean even after scrubbing. Not to be indelicate or insensitive to my kitty's privacy, lol, but I actually caught a pic of her using it and thought this would be most helpful to see how an 11 lb cat fits in it. I filled it will 2- 14 lb boxes of litter.
Excellent ! Quality really exceeds my expectations, I have been looking for a stainless steel litter pan with these features for years !
After fighting messy urine spill over the plastic litter box sides, we love this extra-large, high sided metal litter box. Easy to clean and no absorbed odors. Well worth the price.
wanting to do this for years. Excellent product and so sanitary compared to plastic
My dog Cooper destroyed plastic litter boxes to get into the litter. Have actually chained yours to the wall under the the utility sink. Easy assess to the top for cleaning. He can't destroy the litter box!!!!!
Luv the big high side litter box
My three cats took to using the new litter box with no issues. They don't make the same mess that they used to with the old litter box. The ease of use as well as the ease of cleaning is worth every dime! Highly recommended!